Otaris team collaborating around a workstation in their Adelaide office

Real people. Real solutions. Your IT partner in Adelaide.

You started your business to solve real problems — not to worry about servers going down at 2am or whether your data is safe from the latest cyber threat. That's where we come in. We're an Adelaide-based IT team that's been helping businesses like yours since 2006.

Meet the Team

Why Adelaide businesses choose Otaris

Established

2006

Adelaide-based, family-grown, and still answering the phone ourselves.

Since 2006, Otaris has helped Adelaide businesses take technology off their plate so they can focus on what they do best. We don't speak in jargon or hide behind complexity. We listen, we plan, and we deliver IT that simply works. The result? You get peace of mind, predictable costs, and a team that feels like an extension of your own.

We're not a faceless IT company with a 1300 number and a ticket queue. We're a local team based in the Adelaide CBD, and when you call, you speak to someone who already knows your business. We organise our service desk into small, dedicated teams — each one looking after a fixed number of customers — so you always get a familiar voice on the other end of the phone.

Our approach combines technical expertise with a genuine understanding of what our clients actually need. We don't just keep the lights on — we help businesses across every industry, from trades and professional services to defence contractors and healthcare providers, build IT environments that are secure, reliable, and designed to grow with them.

The Otaris difference

A Dedicated IT Team
Your own Adelaide-based team who knows your systems, your people, and your goals. No call centres. No ticket queues. Just real people who remember your name and your setup.
Proactive Protection
We monitor, patch, and protect your systems 24/7 so problems are fixed before you even notice them. Our cybersecurity is built on the Australian Government's Essential Eight framework.
A Clear Plan
We map out a technology roadmap aligned to your business goals — no surprises, no hidden costs. Your dedicated Account Manager reviews it with you regularly to make sure your IT is always working for you, not against you.

What we promise every client

Transparent Pricing
No hidden fees, no surprise invoices. You know exactly what you're paying before you sign up.
24/7 Monitoring
Real humans watching your systems around the clock, including nights, weekends and public holidays.
Plain English
We explain everything in language you understand. No jargon, no confusing reports, no acronyms without explanation.
Scalable Solutions
Whether you're a team of five or fifty, our solutions grow with your business without forcing you to start over.
Local & Accountable
Adelaide-based team that knows your name. When something matters, we can be at your office the same day.

What we believe

Innovation
We continuously seek the latest advancements in technology to offer solutions that keep our clients ahead, not behind.
Integrity
We build trust by delivering on promises, protecting client interests, and being transparent in everything we do.
Collaboration
We work hand-in-hand with our clients. Your success is our success, and we treat every business as a genuine partnership.
Excellence
We commit to the highest standards in service quality, product reliability, and support responsiveness.
Security
We prioritise the protection of our clients' data, systems, and digital assets above all else.
Adaptability
Every business is different. We tailor our solutions to fit your unique needs, regardless of your size or industry.

The key people behind your IT

When you work with Otaris, you're not dealing with a rotating cast of strangers. You're working with a team of specialists who know your business, your systems, and your goals. Here are the people leading that team.

Brendon Whiting
Founder & Business IT Solutions Specialist
Brendon founded Otaris in 2006 with a simple idea: businesses deserve IT that works as hard as they do. With over 20 years of experience and a Master of Business Administration from the University of Adelaide, he brings both technical depth and business acumen to every client relationship. Brendon's expertise spans enterprise networking, cloud infrastructure, cybersecurity, and unified communications — but what clients value most is his ability to translate complex technology into clear, practical plans that align with their business goals.
Inho Choi
Senior Network Engineer
Inho is a seasoned network engineer with a strong track record of designing and implementing robust IT infrastructures for organisations across a wide range of industries. He leads network migration projects, manages secure remote access solutions, and architects LAN/WAN networks that keep businesses connected and protected. With deep expertise in Cisco, Fortinet, and virtualisation platforms, Inho brings both strategic thinking and hands-on technical skill to every project.
Miguel Rabino
Systems Engineer
Miguel is a skilled systems engineer with extensive experience deploying and managing complex IT environments. He specialises in infrastructure design, security implementation, virtualisation, and cloud platforms including AWS and Azure. Miguel has worked with clients across education, healthcare, retail, hospitality, and government — and he's known for his meticulous attention to detail and his ability to execute IT projects seamlessly.
Ikrum Shukur
Microsoft 365 Professional
Ikrum is Otaris's go-to specialist for modern workplace solutions. As an expert in the Microsoft 365 suite — including Intune, Azure Active Directory, and the full range of productivity and security tools — he helps businesses get the most out of their Microsoft investment. Ikrum is particularly skilled in deploying Zero Trust architecture and multi-factor authentication, ensuring clients' digital environments are secure without adding complexity for end users.