When something goes wrong, will your business keep running?
Most businesses don't think about business continuity until they're in the middle of a crisis — a server fails, a laptop is stolen, the internet drops out, or someone accidentally deletes critical files. By then, it's too late to plan. At Otaris, we anticipate failure. We put measures in place before anything goes wrong — daily offsite backups, automatic failover, business-grade hardware with onsite warranties — so that when something does happen, your business barely notices.
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Nobody Plans for Disaster Until It's Too Late
We talk to business owners every week who assume they're covered. They think Microsoft backs up their data. They think their internet connection is reliable enough. They think if a laptop fails, they'll just buy a new one and get back to work. Then something goes wrong — and they discover how much they were relying on hope instead of a plan.
Your Data Isn't Backed Up the Way You Think
Most businesses assume Microsoft backs up their Microsoft 365 data — emails, OneDrive files, Teams conversations. They don't. Microsoft provides a recycle bin and limited retention. If data is accidentally deleted, corrupted, or hit by ransomware, Microsoft won't recover it for you. And if your cloud servers aren't being backed up nightly to a separate location, a single failure could mean days of lost work — or worse.
You Don't Know How Long You'd Be Down
What happens if your internet drops out and your team can't access cloud systems? What if a critical laptop fails on a Monday morning? What if your router dies? Most businesses have no idea how long it would take to recover from even a simple hardware failure — because nobody's ever planned for it. Every hour of downtime costs you money, productivity, and customer trust.
Your IT Should Be Built to Survive Failure
Running a business means things will go wrong. Equipment fails. Connections drop. People make mistakes. The question isn't whether something will happen — it's whether your IT is designed to keep you running when it does. Business continuity isn't a luxury. It's a responsibility to your team, your customers, and your business.
We Build Your IT to Survive Failure — Not React to It
At Otaris, business continuity isn't an add-on or an afterthought. It's built into the way we design and manage your entire IT environment from day one.
We start with backup. Your Microsoft 365 tenant — emails, OneDrive files, SharePoint, Teams — is backed up daily to a completely separate data centre with 30 days of history, using Veeam. If a customer has cloud servers with us, the entire environment is backed up nightly with offsite snapshots, also with 30 days of history. That means if something is deleted, corrupted, or encrypted by ransomware, we can restore it — quickly and completely.
But backup is only part of the picture. We anticipate hardware failure by deploying business-grade equipment with next business day onsite warranties — every laptop, desktop, router, switch, wireless access point, UPS, and server. We also build redundancy into your network — every office router includes an integrated 4G backup link, so if your primary internet connection drops, your team stays connected.
Veeam M365 Backup
Daily backups of your entire Microsoft 365 tenant to a separate data centre. 30 days of history. Completely independent from Microsoft.
Nightly Cloud Backups
Full environment snapshots for cloud customers using AWS and Azure native backup tools. 30 days of offsite history.
4G Failover
Every office router includes an integrated 4G backup link for automatic failover if the primary internet connection drops.
Next Business Day Onsite Warranty
All hardware we deploy — laptops, desktops, routers, switches, APs, UPS, servers — comes with manufacturer onsite warranty. No retail returns, no waiting.
How We Build Resilience Into Your Business
Five layers of resilience — every one configured, monitored, and managed by the Otaris team as part of your IT plan.
Microsoft 365 Backup
Your entire Microsoft 365 tenant — emails, OneDrive, SharePoint, Teams — is backed up daily to a data centre completely separate from Microsoft. We keep 30 days of daily backup history. If a staff member accidentally deletes files, if an account is compromised, or if ransomware encrypts your data, we can restore everything. Microsoft doesn't do this for you. We do.
Cloud Environment Backup
For customers running cloud infrastructure with Otaris, we back up the entire environment every night using AWS and Azure native snapshot tools. Backups are stored offsite with 30 days of history. If a virtual server fails or data is lost, we restore from the most recent snapshot — often within hours, not days.
4G Network Failover
Every office router we deploy includes an integrated 4G backup link. If your primary internet connection drops — whether it's NBN, fibre, or fixed wireless — the router automatically switches to 4G. Your team stays connected, cloud systems remain accessible, and we can troubleshoot with your internet provider remotely without you losing productivity.
Business-Grade Hardware
We only deploy business-grade equipment — Lenovo laptops and desktops, Fortinet routers and security appliances, HPE Aruba network switches and wireless access points, and Eaton UPS systems. Every piece of hardware comes with next business day onsite warranty from the manufacturer. If something fails, an engineer arrives onsite the next business day to replace it. No retail queues. No weeks without a working machine.
Proactive Monitoring & Response
We don't wait for you to tell us something's broken. Our 24/7 monitoring detects hardware failures, connectivity issues, backup errors, and performance problems before they become outages. When something does go wrong, we're already working on it — often before your team even notices.
Reactive IT vs. Otaris Business Continuity
Reactive IT
Assumes Microsoft backs up your data.
Veeam backs up your entire M365 tenant daily to a separate data centre — 30 days of history.
Reactive IT
No cloud backup — if a server fails, you lose what's not saved.
Nightly offsite snapshots of your entire cloud environment — 30 days of history.
Reactive IT
Consumer-grade hardware from a retail store.
Business-grade Lenovo, Fortinet, HPE Aruba, and Eaton equipment.
Reactive IT
Hardware fails? Take it to a store and wait.
Next business day onsite warranty on every piece of hardware.
Reactive IT
Single internet connection — if it drops, you're down.
Integrated 4G failover on every office router — automatic switchover.
Reactive IT
Fixes problems after they happen.
Monitors 24/7 and anticipates failure before it impacts your business.
Reactive IT
“Everything’s backed up” but can’t prove it.
Regular backup verification and restore testing.
What Happens When You Don't Have a Plan
$56,600
Average cost of a cyber incident for Australian small businesses — much of which stems from data loss and downtime (ASD 2024–25)
60%
Of small businesses that suffer a major data loss close within six months
0 days
Microsoft's guaranteed backup retention for your M365 data — they provide a recycle bin, not a backup
The businesses that recover quickly from hardware failures, data loss, and outages aren't lucky — they're prepared. They have backups that actually work, hardware that's replaced the next day, and internet connections that fail over automatically. The businesses that don't? They lose days of productivity, thousands of dollars, and sometimes their customers' trust. Business continuity is the difference between a minor inconvenience and a crisis.
Want to know exactly how protected your business is right now? Get your Raven Cybersecurity Score — a comprehensive assessment of your current security posture.
Source: ASD Annual Cyber Threat Report 2024–2025
What It Feels Like to Know You're Prepared
Your data is always recoverable
Every email, file, and Teams conversation is backed up daily to a separate data centre. Every cloud server is snapshot nightly. If something is deleted, corrupted, or encrypted, we restore it — quickly and completely.
Hardware failure is an inconvenience, not a crisis
A laptop fails on Monday morning. By Tuesday, a technician is onsite with a replacement. Your files are already in the cloud. You're back to work within hours, not weeks.
Your internet stays on
The primary connection drops. The 4G backup kicks in automatically. Your team keeps working. We troubleshoot with the provider remotely. You might not even notice it happened.
You stop worrying about “what if”
Because you know the answer. What if a server fails? Restored from last night's snapshot. What if someone deletes critical files? Recovered from backup. What if the internet drops? 4G takes over. You've got a plan for every scenario — and it's already in place.
You sleep better at night
Knowing your business is built to survive failure — not just react to it — changes how you run your business. The questions that used to keep you up at night already have answers in place.
Make sure your business can survive anything.
Book a free 30-minute consultation. We'll review your current backup, hardware, and connectivity setup, identify the gaps, and show you what a properly resilient IT environment looks like — no obligation.
- 30-minute discovery — no jargon, no pressure
- Plain-English Raven Cybersecurity Score
- A clear plan tailored to your business